1 Basic Information
Control Mode
Collective Selective Control
Elevator Door
Center Opening Door
Deceleration
With Deceleration Device
Attendant
Without Attendant
Application
Mall/Hotel/Residential/Office
Control System
VVVF Control System
3 Manufacturing & Profile
4 Frequently Asked Questions
Q1: How do you handle elevator installation and technical support?
Complete documentation, including installation manuals, is delivered with the equipment. We provide remote technical support via email, video, and messaging apps. If required, technicians can be dispatched to the job site for on-site assistance.
Q2: What is the warranty policy and spare parts availability?
We provide free vulnerable spare parts with your order. If any components are damaged due to quality issues within 13 months of the B/L date, we will provide a free replacement after confirmation.
Q3: What type of packaging is used for international shipping?
All elevator components are secured in standard export wooden cases and bundles to ensure maximum protection during sea freight.
Q4: What are the standard payment terms?
We typically accept T/T (Telegraphic Transfer) at sight or L/C (Letter of Credit) for our orders.
Q5: What is the average delivery lead time?
Standard production and delivery take approximately 20-30 working days after the contract is signed and the deposit is received.
Q6: Where is the port of loading located?
Our standard loading ports are located in major hubs in China, typically serving the Guangdong region for efficient global logistics.