Complete installation manuals are delivered with the equipment. Remote technical support is available via email and video. If necessary, technicians can be dispatched to the job site for on-site assistance.

We provide free vulnerable parts with each shipment. Any parts damaged due to quality issues within 13 months of the B/L date will be replaced free of charge after confirmation.

We use standard export-grade wooden boxes and professional bundles to ensure the safety of the elevator components during transit.

Our standard payment terms are T/T at sight or L/C (Letter of Credit).

Delivery usually takes 20 to 45 working days after the contract is signed and the deposit is received, depending on the specific model and customization requirements.

Yes, specifications and designs can be customized to fit your specific residential or commercial building requirements, including car walls, ceilings, and flooring materials.