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After Sales Service
Standard Warranty: 12 months or 2,000 operating hours.
Extended Warranty: Optional coverage up to 36 months.
Global Support: 24/7 technical assistance and spare parts.
Training: On-site or remote operation and maintenance training.
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Manufacturing & Profile
Established in 2005, we are a leading manufacturer specialized in villa elevator series. Our process integrates research and development, design, production, and after-sales service. We prioritize safety and convenience, adhering to continuous technology and design innovation to meet personalized needs.
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Frequently Asked Questions
How do you guarantee product quality?
We provide a pre-production sample before mass production and conduct a strict final inspection before every shipment.
Can the elevator color be customized?
Yes, all kinds of colors and finishes can be customized to meet your specific interior design needs.
What kind of technical support is available?
We provide remote technical support via various digital channels and can send technicians to job sites if requested.
Is the installation manual included?
Complete documentation, including a detailed installation manual, is delivered along with the elevator in the container.
What are the safety guarantee features?
Our systems include infrared light curtains, ARD emergency rescue, speed limiters, and remote fault diagnosis for maximum user safety.
Do you provide custom project solutions?
Yes, we offer turnkey solutions including OEM/ODM capabilities and comprehensive export documentation support.
DHI Lift
